Domains registered under most common top-level-domains like ke, .com, .net, .org, .biz, .info run on a registry protocol called “EPP”. Under that protocol domains can be “locked”, also known as “transfer lock”. When this lock is engaged, all attempts to transfer your domain name will fail. As discussed earlier, not all domains are lost because someone let them expire, but rather, because someone hi-jacked the domain through unscrupulous means like domain slamming and email phishing.
When you domain is hi-jacked, you will still retain ownership of your domain, but it is possible for the web services built atop of that domain (like your website, your email server, etc) to stop working as the domain switches over to the new provider.
To avoid losing your domain through domain slamming or email phishing, always ensure that your domain is locked.
Domain Lock; How Do I Check If My Domain Name is Locked?
You can use a whois lookup tool like https://www.whois.com/ to check the lock status of all your domains. What you want to see is something like this when you look at the whois record:
Domain status: clientTransferProhibited
Domain status: clientUpdateProhibited
If you see this:
Domain status: ok
It means the domain is not locked and you should immediately set that domain lock.
Check the lock on all your domains and make sure they are enabled.
Do you need help checking whether your domains are locked? Do you need help locking your domains to prevent domain hijacking? Talk to Legibra or leave your questions on the comment section, I’ll be sure to reply.